Public CommonsProfessional observationReviewedNot licensed for training
Public Spark
People Confuse Being Heard With Winning
People can accept disappointment better when they believe the process saw them.
In court, people often came in wanting to win. But many left calmer just because someone finally let them say the whole thing in order. Being heard does not solve everything, but being unheard makes almost everything worse.
Shared from one person's lived experience, not offered as a universal rule.